Privacy Policy
Information Collection and Use
We collect information you provide directly to us, such as when you fill out a service request form. This information may include your name, address, email address, phone number, and details about your plumbing needs. All sensitive information is transmitted securely via HTTPS protocol and encrypted using local browser-based encryption libraries.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including to:
- Connect you with qualified plumbing professionals
- Process and respond to your service requests
- Communicate with you about your service requests and our services
- Improve our service matching algorithm
🔐 Security Practices
All information submitted through PlumScore is encrypted in transit using HTTPS and stored using secure AES-256 encryption. Access is restricted to authorized users only. We never sell your data. Users may request deletion at any time by contacting support.
Data Security
We use HTTPS encryption and local encryption libraries to protect your personal information during transmission. All data is encrypted before storage using industry-standard AES-256 encryption. Your service request information is stored in secure databases with restricted access. However, no method of transmission over the Internet or electronic storage is 100% secure.
Information Sharing
We share your information with the plumbing professionals who will service your request. We do not sell your personal information to third parties.
Terms of Use
Service Request
By submitting a service request through our platform, you authorize us to share your contact information and request details with qualified plumbing professionals in your area.
No Guarantee
While we strive to connect you with qualified professionals, we do not guarantee the quality of their services. You should verify the credentials and experience of any service provider before engaging their services.
Limitations
Our service is designed to facilitate connections between customers and service providers. We are not responsible for the actions or inactions of the service providers, including any damages that may occur during service provision.
User Content
You are solely responsible for the content of your service requests and communications through our platform. You agree not to submit content that is illegal, misleading, or harmful.